Northern Whisper

Last updated: October 2025

1. General Information

Northern Whisper (“we,” “our,” or “us”) is a small, family-run company based in Rovaniemi, Lapland, offering authentic Arctic experiences such as northern lights tours, hiking, and nature activities.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Data We Collect

We may collect the following types of personal data when you use our website or book an activity with us:

• Personal information: name, email address, phone number, and booking details.

• Payment details: processed securely by third-party payment providers (we do not store credit card information).

• Travel information: pickup locations, accommodation details, or other logistics you provide.

• Technical data: such as IP address, browser type, and usage statistics via cookies.

3. How We Use Your Data

Your personal data is used only for the following purposes:

• To process and confirm your bookings.

• To communicate with you before and after your experience.

• To improve our services and customer experience.

• To comply with legal or tax requirements.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies

Our website uses cookies to improve functionality and analyze site traffic. You can manage or disable cookies in your browser settings at any time.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Rights (GDPR)

Under the EU General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for data processing.

• File a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us by email at jutta@northernwhisper.fi.

7. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Northern Whisper
Rovaniemi, Lapland, Finland
📧 Email: jutta@northernwhisper.fi
🌐 Website: www.northernwhisper.fi

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.